Frequently Asked Questions

Everything you need to know about your next favorite accessory.

When will my order ship?

Standard orders are typically processed within 1-3 business days. Once shipped, you will receive a confirmation email with a tracking number to follow your jewelry's journey.

What is your return policy?

We accept returns on unworn, non-customized items within 30 days of purchase. Please note that personalized pieces and final sale items are not eligible for return or exchange.

How should I care for my BaubleBar jewelry?

To keep your pieces shining, avoid contact with water, perfumes, and lotions. Store your jewelry in a dry place and gently wipe it with a soft cloth after each wear.

Do you offer international shipping?

Yes, we ship to many countries worldwide! Shipping rates and delivery timelines vary by location and will be calculated at checkout.

Can I modify or cancel my order after it's placed?

Because we work quickly to get your order to you, we can only make changes or cancellations within a very short window after the order is placed. Please contact our support team immediately for assistance.

What materials are used in your products?

Our jewelry is crafted using a variety of high-quality materials, including 18K gold plated sterling silver, brass, glass stones, and hypoallergenic surgical steel posts.